After many month of back and forth (see post 7/3/03) I finally assessed finance charges for outstanding amounts and let RWS Group know that I would assign their invoices for collection if no payment was received by July 15. With date of July 15, Accounts Payable wrote the following e-mail:
“I understand your frustration regarding payment. We are doing our best to clear this up ASAP. We intend to send you payment by mid August. If we are able to send it sooner I will let you know right away. Again, I am very sorry for the delay.”
Considering that the oldest invoice goes back to last Fall, the description “ASAP” seems slightly ridiculous. In any case, after similar promises to pay on May 15 and at the end of June did not lead to any results, I am doubtful that I will see a check on August 15. I think that I should go ahead with collection procedures.